Ordering when you're already hungry isn't always the best idea - setting up Scheduled Orders in your Allday platform gives your customers the option to order ahead instead of waiting until the last minute.
About Scheduled Orders
Scheduled Orders provide your customers with a way to place an order that will be completed at a later date / time.
Note: Customers can place Scheduled Orders up to a week in advance.
Orders that are placed as Scheduled orders will display on your Orders page under the 'Scheduled Orders' tab. When it is time for them to be prepared, they will move to the 'New Orders' tab with a status of 'Awaiting Approval' and can be treated just like any other order.
Setting up Scheduled Orders
Step 1. Visit the 'Location Settings' section of your Allday portal
The Location Settings section can be found by clicking on the Location Settings link in the lower left hand corner of your Allday portal:
Please Note: Location Settings are location-specific. If you have multiple locations, ensure that the location you want to edit is selected in the top row of your Allday portal.
Step 2. Enable Scheduled Orders
If you would like to offer your customers the ability to scheduled orders, you must first enable Scheduled Orders. You can do this by switching the 'Accept Scheduled Orders' toggle from 'No' to 'Yes':
Step 3. Set Schedule Time
In order to ensure your Restaurant team has sufficient time to prepare Scheduled Orders, the 'Schedule Time' setting allows you to set the amount of time between when the Restaurant is reminded to begin preparing the order and when the order is expected to be ready for the Customer.
Ex. A customer places a Scheduled Order for tomorrow at 3pm. If you have set your Schedule Time to 1 hour, your Restaurant will receive a notification about the Scheduled Order at 2pm and can begin to prepare it.